Cake Ordering Policy
At our bakery, we are committed to delivering high-quality, beautifully designed cakes for every special occasion. Please review our policy to ensure a smooth ordering experience:
General Orders
- Standard cake orders require a minimum of 1 week’s notice.
- Custom artwork, cutouts, and drawn designs require at least 2 weeks’ notice.
- Some complex cakes may require more than 2 weeks’ notice depending on design and availability.
- Rush orders (less than 48 hours’ notice) will incur a $30 rush fee, in addition to the regular price.
- Orders are not confirmed until payment is made.
Stacked and Tiered Cakes
- 3-tier cakes require a scheduled consultation. Please call in advance to secure an appointment.
- Due to the intricate nature of these designs, early planning is highly recommended.
Cancellations and Refunds
- Standard cake orders cancelled within 72 hours of the pick-up date will forfeit the amount paid.
- Artwork and stacked cake orders cancelled within 7 days of the scheduled pick-up date will forfeit the deposit automatically.
Contact Us
Our goal is always to satisfy our customers, and we will do our best to meet your needs.
If you have any questions or special requests, please don’t hesitate to call:
860.984.2907